FAQs

Please find below a summary of some of the Frequently Asked Questions from my clients.

How long will it take to produce my portrait?
This will depend on my current workload and also the complexity of the commission itself.  I work on a first-come first-served basis and will give you an estimated start date once your order is confirmed.

If you require your portrait for a special occasion, please specify this at the time of your commission enquiry.  I cannot guarantee that I can commit to this date, however I will try my best to meet your deadline wherever possible.  This will obviously depend on the number of commissions that are already confirmed and on my waiting list or in progress.

How do I pay?
Once we have agreed on your portrait requirements I need a 30% non-refundable deposit before I add you onto my confirmed list and before I start any work.  Once the portrait is completed and you have reviewed and approved the preview image, I will then require full payment to be made and cleared before the portrait is posted to you.  Payments can be made by bank transfer or by PayPal.

Are my photographs acceptable?
I am happy to review all photographs that you have  and see what I could achieve from them.  I may be able to scan the images onto my computer and use photo-editing software to enhance the clarity of the image. I will try whatever I can to be able to produce a portrait for you, however I will discuss any concerns with you before we confirm any order.  There are occasions when I am unable to use the photographs and will therefore have to decline your commission request.

Are the portraits framed?
No. I do not provide framed portraits as I believe they are a very personal choice and need to complement your home and other furnishings.  Portraits of people are supplied matted/mounted.  All Other Artwork is supplied unmatted/unmounted, however for an additional price I can custom cut a matt for your portrait.

Can I commission different sizes to those stated ?
Yes. Sizes of portraits can be discussed at the time of order submission.  Please let me know if you would like a different size to those quoted on my prices page and I can discuss your requirements with you, I will then work out a custom price for you.